Question 1

Is MyTravWay a travel agent in Thane?

Accepted Answer

MyTravWay plans and runs small-group treks and weekend trips from Thane and Mumbai. We organise the trip, the route and the group. We do not book flights or hotels for you.

Question 2

How do I book a trip?

Accepted Answer

Open the Book page, choose a trip, fill in your name, WhatsApp number, email and how many people are coming, then pay by UPI or card. Your seat is confirmed when the payment completes, and the receipt arrives by email.

Question 3

Which payment methods do you accept?

Accepted Answer

UPI apps such as GPay, PhonePe and Paytm, and debit or credit cards. Payments are processed securely by Razorpay.

Question 4

Can I cancel or get a refund?

Accepted Answer

Yes. Cancel before the trip day and we refund what we have not already spent. If we cancel or cannot book your trip, you get a full refund. See our refund policy for the details.

Question 5

Do you organise trips for friends, colleges or offices?

Accepted Answer

Yes. We run private group trips. Contact us on WhatsApp at +91 70218 97308 or email info@mytravway.com.

Question 6

Where do your treks and trips go?

Accepted Answer

Treks and weekend trips near Mumbai and Thane, such as our Sondai Fort trek near Karjat in Raigad district. Each trip page lists the place, date and price.